DELIVERY AND RETURN

DELIVERY

• Orders that reach our system and whose payment is confirmed are usually shipped within 24 hours.
• Delivery dates are estimated and are not guaranteed. Subject to stock availability, we aim to despatch a Product ordered before 7.30pm on the same working day
• Our service providers DHL, UPS, TNT, FEDEX usually provide delivery to all countries of the world within 2-3 business days.
• Delivery times may be extended depending on customs conditions and densities.
• Shipping costs $ 15 for all orders up to $ 150. You do not pay shipping fee for orders of 150 $ or more.
• All shipments are expres . 
• All taxes and expenses that may occur due to the customs conditions of the countries belong to the customer.
• Return and replacement costs occur from incorrect or damaged product shipments will be borne by the seller, Ilya Textile.

RETURN

• Return and replacement costs occur from incorrect or damaged product shipments will be borne by the seller, Ilya Textile.
• You can return or change the products you have purchased within 14 working days without any reason.
• For normal returns and exchanges, shipping costs, taxes and expenses belong to the sending customer.
• The products you want to return or change must be unused and the product identification cards must not be damaged.
• The payment to be made to you for the returned products will be made to you within 7 working days after the product reaches our warehouse.
• You can use the "My Account" section on the main page for easy returns.
• Or you can send your request to info@stilya.com.